Privacy policy

Last updated: 11 October 2026

What the app keeps on your phone

To show your path, Benvenù saves the following in its own storage on your phone:

• the language you chose;
• your answers: whether your passport is from the EU, whether you're coming to study or work, your level, where you are in the process, your university (if you picked one) and your arrival date;
• which steps you marked as done and which documents you ticked;
• dates you add yourself, such as an appointment, a test date, an application closing date or your permesso expiry date;
• the days you plan to do steps, your private notes on each step, and any items you add to a checklist yourself;
• your reminder and appearance settings.

The app never asks for your name, document numbers or ID numbers. Your answers, progress, plans and notes are stored only on your phone. Android protects them from other apps. If you use Android backup, they're included in your Google backup, which Google encrypts. On iPhone, they can be part of your iCloud backup, which Apple handles under your account. We never receive them. You can delete them at any time with "Reset all data" in Settings, which also cancels all reminders, or by uninstalling the app.

Reminders

Reminders are scheduled by your phone's own notification system. They are created on your phone and never pass through a server.

New guide information

Rules and offices change, so we publish corrections and new information between app versions. When your phone is online, Benvenù checks for them when you open it and downloads them in the background. When you're offline, nothing is checked or sent.

The updates are delivered by Expo (650 Industries, Inc., United States), the service we use for this, on our behalf. For each check, Expo receives only technical data:

• your phone's IP address (every internet connection shows it);
• that your phone runs Android or iOS, the app version and which update you have;
• a random ID created for this installation of the app. It isn't linked to your name, your email or anything you enter.

Nothing you enter in the app is included. We use this data only to deliver updates, in our legitimate interest in keeping the guide correct. Expo handles it under its own privacy policy (expo.dev/privacy), keeps it as long as that policy says, and may process it in the United States, with the safeguards the GDPR requires.

The check is only needed to receive new information. If you don't want it, you can use the app offline: everything keeps working with the information you already have.

Internet and other apps

The guide's content is built into the app, so it works without internet. When you tap a link, Benvenù opens official websites, maps or app stores in your browser or in other apps. Those services have their own privacy policies.

Some links to other services are referral links; they're clearly marked, and benvenu.app/offers explains each one. The app only links to that page; its buttons go through a short redirect address on benvenu.app, which forwards you straight to the company's website, whose own privacy policy then applies. We don't track who taps them: there are no cookies, and the website's page statistics don't record who opens a link. We receive no personal data from these companies, only their own reward reports, which don't identify you to us beyond what the company itself shares.

The "Play" button uses your phone's built-in speech voice. On some phones, that system voice may use the internet; this is handled by your phone's system, not by us.

When you email us

If you tap "Send feedback" or "Something different for you?", Benvenù opens your email app with a message addressed to us. Nothing is sent unless you press send, and you can read and change the whole message first.

When you send it, we receive your email address and your message. Besides what you write, the message includes the step you were on (if any), the app version, the app language and your phone's operating system and version. Your notes and plans are never included.

• We use your email only to reply to you and to improve the app's content: to answer your request, and in our legitimate interest in keeping the guide correct.
• We don't share it with anyone. Our mailbox is hosted by Google (Gmail), which stores emails on our behalf, also outside the EU, with the safeguards the GDPR requires.
• We delete it within 12 months, or sooner if you ask us to.
• We never send newsletters or marketing emails; we only reply to emails you send us.

Our website and cookies

Benvenù's website uses no cookies, so it has no cookie banner. It's hosted by Cloudflare, which processes technical data such as your IP address in order to deliver the pages and protect the site from attacks. To see which pages are read and how fast they load, the website uses Cloudflare Web Analytics: a small script that counts page views and measures loading speed, without cookies, without storing anything on your device, and without following you across websites or over time. We only see totals, such as how many times a page was opened and which websites visitors came from. The app has no analytics. We use this data only to run the site securely and to improve it, in our legitimate interest, and never to identify or follow you. If you pick light or dark mode on the website, your browser remembers that choice on your device; it's never sent to us.

Deleting your data

• On your phone: Settings → "Reset all data" deletes everything the app keeps and cancels all reminders. Uninstalling the app also deletes it.
• Emails you sent us: write to whodevs@gmail.com and we'll delete them within 30 days.

Your rights under the GDPR

Under the EU's data protection rules (GDPR), you can ask us to see, correct or delete the emails you sent us, to limit how we use them, or object to how we use them, by writing to whodevs@gmail.com. We can't link the technical data of update checks to you, so we can't find or change it for a person (GDPR, Article 11). Benvenù makes no automated decisions about you and does no profiling. You can also complain to the Italian data protection authority, the Garante per la protezione dei dati personali (garanteprivacy.it).

Children

Benvenù is meant for adults (18 and over). We don't knowingly receive any data from children, and the app never sends us what you enter.

Changes

If this policy changes, we'll publish the new version here with a new date.

Contact

Questions or requests: whodevs@gmail.com

Data controller (the person responsible for your data under the GDPR): Alireza Kariman, Italy, reachable at whodevs@gmail.com.